Hempsons Deploys Software and 24 Devices in Tight Timescales
Hempsons is now enjoying improved efficiency as a result of enhancements to document production and distribution across its business.
“Apogee’s Strategic Accounts team were effective in responding to tender and the Project Management team conducted a smooth roll-out. To date we’ve had very few problems, and the solution was a complete change away from our previous software and hardware. I can say it has been a tremendous success.”
– Hempsons Representative
The Background
Hempsons' London office had been supported by Apogee since 2011. With additional offices in Manchester, Harrogate and Newcastle, the challenge set out in the tender was to find a solution that utilised up to date technology, while enabling staff to adapt quickly to the change.
The firm needed to upgrade and improve its document production capabilities, and also required a solution that enabled accurate client cost allocation.
The Solution
It was clear that the technology requirement was for an integrated platform of Multifunctional Devices that would allow staff to distribute documents effectively, meeting the needs of a demanding workflow and client base.
With the assistance of Nikec Solutions, Apogee recommended Canon ImageRunner Advance machines with Copitrak software. Copitrak was considered to be the most effective solution to the software requirements in this legal environment, and Canon devices had proven to be an effective platform with other legal clients using Copitrak.
The Outcome
Having reviewed Copitrak and visited Apogee clients, Hempsons chose Apogee and Nikec ahead of other competing suppliers. The firm is benefitting from a fully managed service, and a reliable cost allocation and recovery solution.
Hempsons is now enjoying improved efficiency as a result of enhancements to document production and distribution across its business. Cost allocation has also been significantly streamlined, thanks to the increased productivity made possible through Copitrak.
Benefits
- Accurate cost allocation
- Improved document efficiency
- Increased productivity
- Automated document scanning from all print devices
- Fully managed service
- Well executed installation
- The latest print hardware
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